In one of the ECM implementation - Alfresco - we need to implement content type and document metadata that have been designed previously. There are about 24 types of documents, and there are about 100 metadata that need to be built in Alfresco. Of the 100 about metadata, there are several properties that are shared properties. If calculated,...
Enterprise Content Management (ECM) System Implementation is different with software implementation. For software, we can simply provide training to End Users. For the system, in addition to training, there is a need to have Change Management done to achieve the successful implementation of the system, namely: Socialization to the End User ...
SugarCRM has just announced the release of their latest version, Sugar 6. With the release of this version, SugarCRM tries to make the CRM system easier and more flexible for their users. In fact, many users do not understand how to operate this system. The main reason lies in the complexity and the least experience of the users themselves. This release will...
Softbless has released an Indonesian language pack for Alfresco solution version 3.2r2. To download and try it, please download the http://forge.alfresco.com/projects/indonesia/ If you find bugs or want to contribute to this translation, please contact us at info@softbless.com or click here
Although Open Source CRM (Customer Relationship Management) has existed since a few years ago, but still many companies are hesitant to try to use them. This is mostly due to the wrong perception of open source, such as that the open source systems are less powerful or less reliable than proprietary systems, also that open source does...
Softbless Release Indonesian Language Pack for SugarCRM . It's tested with the latest stable version 5.5.4 SugarCRM Community Edition. Please download and try it on your SugarCRM. This translation project can be viewed at http://www.sugarforge.org/projects/bhs-indonesia If you find bugs or want to give improvement to this translation please contact us at info@softbless.com or...
We are pleased to announce that Rabobank, have become our clients. Rabobank need a CRM system to improve services and relations with the Customer, and their choice fell on SugarCRM and we elected to become Rabobank vendor through selection process with several other vendors. SugarCRM for Rabobank requires a business process that is quite unique. CRM...
The salespersons and marketers often have different views on the CRM(Customer Relationship Management) system . There are groups who say that the primary function of the CRM system is to help them manage marketing daily activities. But there are other groups who argue that the system's main function is more to how we build relationships with customers/clients. If...
When it came the time to select the right Customer Relationshop Management (CRM) for your business, it is important to understand all the benefits of an integrated CRM system before starting the selection process. CRM is more than just a product, CRM is a philosophy. When your company decides to implement a CRM system, there...
Benefits Using CRM Software Customer Relationship Management (CRM) software has become very popular over the past few years. This is due to many people have better understanding what exactly the CRM software, its benefits and how to use it. The Use of CRM software provides many benefits for the company. Managers can use this software to monitor customers, marketers and their salesperson. Companies can manage...
