Although Open Source CRM (Customer Relationship Management) has existed since a few years ago, but still many companies are hesitant to try to use them. This is mostly due to the wrong perception of open source, such as that the open source systems are less powerful or less reliable than proprietary systems, also that open source does...
Softbless Release Indonesian Language Pack for SugarCRM . It's tested with the latest stable version 5.5.4 SugarCRM Community Edition. Please download and try it on your SugarCRM. This translation project can be viewed at http://www.sugarforge.org/projects/bhs-indonesia If you find bugs or want to give improvement to this translation please contact us at info@softbless.com or...
We are pleased to announce that Rabobank, have become our clients. Rabobank need a CRM system to improve services and relations with the Customer, and their choice fell on SugarCRM and we elected to become Rabobank vendor through selection process with several other vendors. SugarCRM for Rabobank requires a business process that is quite unique. CRM...
The salespersons and marketers often have different views on the CRM(Customer Relationship Management) system . There are groups who say that the primary function of the CRM system is to help them manage marketing daily activities. But there are other groups who argue that the system's main function is more to how we build relationships with customers/clients. If...
When it came the time to select the right Customer Relationshop Management (CRM) for your business, it is important to understand all the benefits of an integrated CRM system before starting the selection process. CRM is more than just a product, CRM is a philosophy. When your company decides to implement a CRM system, there...
Benefits Using CRM Software Customer Relationship Management (CRM) software has become very popular over the past few years. This is due to many people have better understanding what exactly the CRM software, its benefits and how to use it. The Use of CRM software provides many benefits for the company. Managers can use this software to monitor customers, marketers and their salesperson. Companies can manage...
What are the benefits for implementing Enterprise Content Management (ECM)? Efficiency Reduce the amount of paper used will reduce storage needs, and reduce the cost space, printing, copying, filing and distribution. The number of documents that are exchanged will decrease, and eventually can increase the speed of business processes. A centralized document storage will allow a user to perform...
Enterprise Content Management (ECM)? is a set of tools and methods that allows a corporation, agency or organization to obtain, organize, store and deliver information crucial to its operation. The fundamental objectives of Enterprise Content Management (ECM) are to streamline access, eliminate bottlenecks, optimize security, maintain integrity and minimize overhead. According to the Association for Information...
There is a common misconception that CRM software is an application that simply recording customer names, other personal data, and phone numbers. This assumption is not correct. CRM software has more benefits than just to store contacts and remember people's names and numbers only. Customer names, phone and fax numbers, email addresses and home addresses can also be stored in...
Currently, customers/clients is very powerful. Thanks to the growth of the Internet, comparing the company and move from one company to another becomes easier with just one mouse click. However, research has found that customers expect something more reliable than ever. Relationship with customers is the company's most valuable asset -more valuable than anything. Or we...
