13 Dec

Enterprise Portal - Liferay

Enterprise Portal is an application that acts as a collector for information and data from various departments within enterprise. Enterprise Portal helps companies to manage information and data efficiently, and as a means of communication and collaboration between departments. In most cases, employees from certain department do not know about the activities of other departments. Using Enterprise Portal, each department can have an internal site department (for internal department purposes), as well as external sites that allow sharing of information, data and activity to other departments. Enterprise Portal also allows employees to search for articles, news or work related knowledge Another feature in the Enterprise Portal is personalization, where user can customize the dashboard display to have portlet/widget according to what user needs The main features of the Enterprise Portal: Enterprise searching - search facility that allows users to obtain information/data needed Article/News/Blog - is used as a tool for communicating news and events Calendar - tool that mark important events Employee Directory - facility for searching co-workers in the company Forum discussion - as interactive tool to discuss certain topics Wiki - can be used for knowledge management We could use Liferay as intranet portal to accelerate collaboration in the company. Liferay is included in Leader Quadrant in Gartner Magic quadrant (2011-2014). Our company, Softbless, Indonesia, provides services for Liferay implementation such as : installation, configuration, customization, support and training. To see Liferay in action, please access online demo page. You could contact us to get further information about Liferay implementation, via email : info@softbless.com or by phone at (021)85918058 and (021)85918059

12 Dec

Knowledge Management System - Vendor di Indonesia

Knowledge Management System Liferay

Knowledge Management is the discipline to identify, manage, store and retrieve knowledge from and to the members of the organization. Whereas tools for knowledge management can be made electronically using Knowledge Management Software Applications.

Deliver, Manage and Store Knowledge to be More OrganizedInformativeAccurate

Knowledge Management can be your solution, if your company experiences problems like the following:
  • The product / service that you provide has a Steep Learning Curve (something that is difficult to learn), so new employees requires quite a long onboarding time
  • Knowledge that is owned by the company is often lost because the Key Person resigns from the Company
  • At working, your team reinvents the wheel fairly often. The same needs or problems repeatedly arise, and team members must carry out tracing and troubleshooting from the start for the same problem.
Knowledge Management (KM) is very useful if new person enters or resigns from company. KM is required by companies to maintain and enhance the competitive power. KM is more of a "discipline" rather than "behavior". Discipline to pour tacit knowledge into explicit knowledge.

Benefits of implementing Knowledge Management:

  • Improving knowledge and skills owned by the organization
  • Changing patterns of collaboration - every member organizations collaborate through sharing of experience and knowledge they have
  • Creating a more skilled and competitive workforce
  • Spend less time recreating existing knowledge
  • Ease to find information and knowledge that is fast and accurate
  • Better decision making. With the availability of information and knowledge from the company's actual experience, decision makers have a better foundation
  • Broadcast important information quickly and broadly
  • Providing a place for collaboration of experts / Subject Matter Expert (SME)
  • Reuse problem solving from previous experience
A good Knowledge Management must have a character that is easy to use, easy to customize, collaborative functionality, can be access from any device and secure. KM can use several tools in the implementation, such as Liferay.

Liferay is included as a Leader in the Gartner Magic Quadrant

Liferay won the Quadrant Leader in the Gartner Magic Quadrant for 10 consecutive years, from 2000-2020.
Liferay is a Corporate Portal solution and Open Source Intranet Software Portal. As a leader, Liferay has features and benefits that meet the standards as a good Knowledge Management.

Knowledge Management Features in Liferay:

  • Ease of Use, Liferay has intuitive and ease to use interface. Repositioning or Customizing content can be easily done using drag and drop feature
  • Freedom of Personalization, it allows user to set their pages look, personal document and set who can access to it
  • Submit Article. Each employee can submit articles / content that they have
  • Activities Point, every activity carried out in Liferay can be given a point. For example, reading an article gets 1 point, submits the article and the article is approved, gets 3 points, etc.
  • Access Permission, Liferay can be configured to provide granular access permissions. We can determine certain people can view, read, update, delete a content / discussion
  • Social media. The concept of Knowledge Management can be packaged in the form of Social Media. Liferay can facilitate
  • Workflow Approval. Any content submitted by employees, will go through a moderation process by certain parties. If approved, the article will be accessible to others
  • Community of Practice (COP) forum for discussion
  • Video player
  • Recent content, to display the latest articles, forum posts and content
  • Calendar, to display Knowledge Sharing events, training or other seminars
  • Recent activities, to display the latest activities carried out by the user
  • Taxonomy, Liferay facilitates taxonomy in the form of tagging and categories. In Liferay several types of categories can be created & also facilitate sub categories
  • Announcement, giving announcements regarding important events or information
  • KM Champion Hall of Fame, showing the highest point winner in a certain period
  • Social media. Knowledge Management concepts can be used in the form of Social Media. Liferay can facilitate functionality :
    • Update status
    • Follow other user
    • Connect with other User
Softbless , Indonesia, provides services for the implementation, customization, support and training for Liferay Enterprise Portal.


Contact Us

Email: info@softbless.com

Phone: +62-21-85918058 & +62-21-85918059

Mobile & Whatsapp: +62-811-221-305

Click here to Chat via Whatsapp : +62-811-221-305

12 Dec

Enterprise Content Management Expert in Indonesia

enterprise-content-management-system-illustration Enterprise Content Management System is a digitized content/information and document management process to support a company to fulfill and reach its goal of a business process. A company needs to manage its information/content effectively to increase its working productivity. Enterprise Content Management System capable of providing that process for a company. ECM, generally, strongly integrated with Document Management System (DMS).

Manage your content to be more OrganizedSecureEasy

Below are several examples of content/information and document related challenge in business :
  • The non-structured information or content related to the business process causes confusion. It also needs to be redone, wasting more time and effort.
  • Difficulty to find content/information based on date, the user, or content type.
  • It takes too much time to spread the information. In the worst case, the information even isn’t spread.
  • The storage at the office is incapable to contain the amount of content/information in a physical form.
To solve these problems, a company needs an integrated system that provides functionality.

Enterprise Content Management System  has these features/functionalities :

  • Document Management System (DMS): For handling a company’s or organization’s document,
  • Collaboration: Collaboration in the ECM can be facilitated through an online portal/website.
  • Workflow: Delegating a task to a certain user that is wanted and improving job efficiency.
  • Web Content Management: To manage, create, and deliver the content easily.
  • Record Management: Simplify the storing and searching for the content/information, which is considered important for a company or organization.
Enterprise Content Management System increases the information flow within the company that will improve productivity. ECM helps an organization to manage information and content into a more structured form. The benefits of using Enterprise Content Management System:
  • A structured content knowledge storing system,
  • Increase the speed and accuracy of the information distribution,
  • Improving productivity in office activities,
  • Minimizing the information/content lost,
  • Suitable for collaboration purpose,
  • Accessible from anywhere and anytime you need it,
  • Providing better control over the certain information/content access for a specific user, so the risk of information/content leak will be decreased,
  • Easy to trace the audit result of an information/content,
  • Simplify and speed up specific information/content searching processes.
One of the tools/systems of Enterprise Content Management System is Alfresco. Alfresco is the open-source licensed Enterprise Content Management System.

Alfresco as a Challenger in Magic Gartner Quadrant

In 2019, in the Gartner Magic Quadrant, Alfresco is in the same quadrant as challenger from other solutions like Laserfiche, SER, NewServer, etc.
Alfresco is equipped with a complete set of features that give solutions for the company’s information/content-related problems.

The Implementation of ECM System Features within Alfresco:

  • Advanced Search Functionality. Enterprise Content Management System can search based on the keyword or the essence of the information/content.
  • Easy to Use. Users won’t have problems using Alfresco, because it has a similar design to explorer (File Explorer on Windows and Finder on Mac), which they are using every day. Moreover, users can easily upload a document by using the drag and drop method.
  • Workflow Engine. Creating a task for a specific user for revision, review, approval, and disapproval purpose on information/content or document effectively.
  • Google Docs, MS Office, LDAP, and Active Directory Integrated.
  • Versioning. Adding the information/content or document version automatically and save the history log of that document version.
  • Role, Permission & Security Settings. We can add a specific permission setting on the information/content for specific users, using Enterprise Content Management System.
  • Collaboration Site. You can share documents, calendars, discussion, blogs, links, and datalist. With the Collaboration Site feature, you can easily spread the information faster and with better accuracy.
  • Expired Document Reminder. A notification will appear if it detects an expired information/content. Notification will be displayed through the main page dashboard of Alfresco or via email.
  • Integrate with other applications using CMIS Web Services.
  • Comment/Discussion Feature. Users can participate to develop an information or business process by using the comment/discussion feature.
Softbless has helped many company to manage their content to well organized, efficient by using Alfresco as ECM
Softbless is ECM implementation expert in Indonesia. Feel free to ask us and get the best deal about ECM Solution.

Contact Us

Email: info@softbless.com

Phone: +62-21-85918058 & +62-21-85918059

Mobile & Whatsapp: +62-811-221-305

Click here to Chat via Whatsapp : +62-811-221-305

12 Dec

Document Management - ALFRESCO

Document Management - ALFRESCO

Document Management System (DMS) is a system that used to manage the life cycle of documents in each phase. DMS handles documents electronically, from the document is still in draft form, reviewed, published, stored, and eventually deleted/destroyed. Document Management System is a component of Enterprise Content Management System (ECM).

Process your documents efficientlyeasilymore secure

Some concepts/functionalities of Document Management System :

  • Metadata. Metadata is information/propety owned by each document. For example, if we have a document type "Receipt", then the metadata of the receipts are: amount, payment date, receiver
  • Workflow: Collaboration in DMS facilitated through the workflow. Collaboration can be a form of assignment or approval. Assignment workflow : an employer requires his/her to revise the report. Approval example : staff requests leave to be approved by superiors
  • Versioning: every update of a document can be tracked. DMS save the history of each version of the document
  • Security: security feature is a mandatory feature of a DMS. Users need to be able to restrict other users' access rights to documents
  • Searching: If company already has thousands of documents, then this feature will greatly facilitate user searching to obtain the necessary documents.
Some problems :
  • The difficulty of searching for a document, especially searching based on some parameters. For example: looking for documents created within a certain period and by users, with certain descriptions, document numbers and specific projects
  • Difficulty determining documents with the latest version because every employee has a different document naming format, and we often do not know who holds the latest version.
  • To get a physical document, requires considerable effort, starting from finding out the position of the physical document, retrieve it, and deliver it to people who need it.
  • The amount of office space and file cabinets, is not proportional to the high growth of documents. It would be better if the office space is used for something else, rather than just being a document storage.
  • High risk of losing documents. Physical documents are vulnerable to damage, especially if a natural disaster results in companies losing documents as an important asset
  • Security, permissions for each document are very specific. We need system to handle the security.
Above problems can be handled if the company has a Document Management System (DMS). Huge number of documents owned by company/organization needs to be handled by an integrated system.

The advantages of Document Management System :

  • Increased productivity - increased productivity can occur in searching for documents and document broadcast
  • Cost efficiency - using the Document Management System, companies can reduce the paper purchase
  • Robust Security - electronic documents can be stored in a centralized
  • Accelerate access to the required documents, each user can directly open the DMS application and access the required documents according to the permissions they have
  • Speed up document distribution and sharing
  • Access the required documents from anywhere, as long as there is an intranet or internet connection connected to the DMS server
  • Set permissions and security. We can specify which group or user who has access to view, read, update/edit, and delete a folder/document.
  • Tracing Audit Trail history of document changes
  • Make searching to be easier. If we forget where the document storage folder is, we can rely on the search engine owned by DMS.
  • Manage working document easily
  • Increase collaboration speed in company
Alfresco is Document Management System application that could fulfill our company requirements.

Alfresco is robust DMS

In 2017, in Gartner MQ,  Alfresco is in same quadrant with solutions from IBM, Oracle dan Laserfiche
Alfresco features for your document processing :
  • Centralized Document Storage: store company documents centrally.
  • User friendly. Alfresco's user experience is made to resemble File Explorer (Finder on Mac, Windows Explorer in Windows) that is used daily, so users will be familiar with the Alfresco interface.
  • Online Preview for documents and media files.
  • Audit Trail Log. Track user activity from login, logout, view, add, edit and delete documents
  • Versioning: each version of the document can be tracked automatically by Alfresco. There is no need to manually name a new version of a document.
  • Link (relation) between documents. With this feature, users can trace the relationship between documents.
  • Drag and Drop Upload
  • Integrate it with your scanner
  • Digital Signature
  • Multiple file uploads. Upload multiple documents at one time into Alfresco.
  • Role, Permission & Security Settings
  • The Comment feature allows users to discuss the document
  • Workflow feature for document revision, review and approval, we can also create custom workflows for specific business processes in our company
  • Check in & Check Out to lock documents while editing.
  • Search features. With Alfesco we can do searches based on certain parameters (metadata), or full text searching (searching the contents of documents)
  • Download with watermark stamp.
  • Integration with LDAP, Active Directory, Ms Office and Google Docs
  • Native Mobile Application, available for iOS and Android platforms for default fatures.
  • Custom Metadata or Document properties. Metadata. Metadata is information / information held by each document. For example if we have a document of type Receipt, then the metadata of the receipt is: the amount of payment, date of payment, statement, recipient
  • Integration with other applications through the CMIS web service.
  • Taxonomy : Category & tagging
  • Expired Document reminder for documents that have a validity period.
  • Reminder will be sent as an e-mail or can be viewed as a dashlet.
  • Automation (Rules) for triggering certain actions based on several selected criteria.
Alfresco is a Document Management System application. Alfresco is open source licensed, and has become the Gartner Magic Quadrant for Enterprise Content Management category, and has been implemented in more than 5000 organizations.
Softbless has experience and competence in business processes, change management, implementation and development of document management systems in Indonesia, using Alfresco.
Softbless, Indonesia, provide the service implementation, installation, customization, support and training for Alfresco Document Management System.

Contact Us

Email: info@softbless.com

Phone: +62-21-85918058 & +62-21-85918059

Mobile & Whatsapp: +62-811-221-305

Click here to Chat via Whatsapp : +62-811-221-305

11 Dec

Alfresco 4.2.b Installation Tutorial on Linux

Alfresco 4.2.b Installation Tutorial on Linux
For alfresco installation process on Linux and Windows are the same.
Here's a screenshot of the installation process on Linux Alfresco 4.2 b:

1. Language selection

Alfresco in Cloud

2. Alfresco Community Setup

Alfresco in Cloud

3. Installation type
Chose Advance-Configures server ports and services properties
Alfresco in Cloud

4. Select the application
Alfresco in Cloud

5. Select where to save the patch to be installed alfresco folder
Alfresco in Cloud

6. Enter port for the database server
Alfresco in Cloud

7. Enter the IP address and port for tomcat The example below is the ip address for localhost
Alfresco in Cloud

8. Enter port for the FTP server
Alfresco in Cloud

9. Enter port for remote commands
Alfresco in Cloud

10. Enter the password for the application Alfresco
Alfresco in Cloud

11. Enter port for SharePoint
Alfresco in Cloud

12 Install alfresco as a service?
Alfresco in Cloud

13. Enter port for LibreOffice
Alfresco in Cloud

14. Preparation for installation of Alfresco
Alfresco in Cloud

15. Alfresco installation process
Alfresco in Cloud

16. Alfresco installation has been completed
Alfresco in Cloud

17. Starting servers
Alfresco in Cloud

18. After that it leads directly to the browser application
Enter the username and password you created at installation stage Alfresco
Username is admin

Alfresco in Cloud

19. Alfresco display in the browser
Alfresco in Cloud

10 Dec

Alfresco 4.2.b Installation Tutorial on Windows

Alfresco 4.2.b Installation Tutorial on Windows
For alfresco installation process on Linux and Windows are the same.
Here's a screenshot of the installation process on Windows Alfresco 4.2 b:
1. Language selection

Alfresco in Cloud

2. Alfresco Community Setup

Alfresco in Cloud

3. Installation type Chose Advance-Configures server ports and services properties
Alfresco in Cloud

4. Select the application
Alfresco in Cloud

5. Select where to save the patch to be installed alfresco folder
Alfresco in Cloud

6. Enter port for the database server
Alfresco in Cloud

7. Enter the IP address and port for tomcat The example below is the ip address for localhost

Alfresco in Cloud

8. Enter port for the FTP server
Alfresco in Cloud

9. Enter port for remote commands
Alfresco in Cloud

10. Enter the password for the application Alfresco
Alfresco in Cloud

11. Enter port for SharePoint
Alfresco in Cloud

12. Enter port for LibreOffice
Alfresco in Cloud

13. Select the type of configuration to the startup tomcat and database
Alfresco in Cloud

14. Preparation for installation of Alfresco
Alfresco in Cloud

15. Alfresco installation process
Alfresco in Cloud

16. Database installation process
Alfresco in Cloud

17. Alfresco module Installation Process
Alfresco in Cloud

18. Alfresco installation has been completed
Alfresco in Cloud

19. After that it leads directly to the browser application
Enter the username and password you created at installation stage Alfresco
Username is admin
Password according to the time of the installation alfresco
Then click login


Alfresco in Cloud

20. Alfresco display in the browser
Alfresco in Cloud

28 Nov

Alfresco Meetup November 2012, Jakarta - Indonesia

This November will be held back Alfresco Meetup, Jakarta, Indonesia, which had previously been held regularly every month since June 2011. The meetup will be held on 29 November 2012 with the topic of discussion; - Recap Alfresco Developer Conference that was held in early November - Adaptive Case Management Toolbox Venue: Elite Club Meeting Room, Epicentrum, Epicentrum complex, Rasuna Said Kav C22 Jakarta, Indonesia (locations where it fits in the back of the Festival Market)  

21 Nov

Performance Tuning in Liferay

There are several things to consider in improving the performance of Liferay:

1. Properties
There are several configurations on-ext.properties portal that can improve performance:
last.modified.check=false
Disable checking last modified date on server side CSS and Javascript
theme.css.fast.load=true
Load the theme’s merged CSS files for faster loading for production
javascript.fast.load=true
Load the javascript files for faster loading for production

2. Servlet Filters
Disable all unused servlet filter
 SSO CAS
 SSO NTLM
 SSO OpenSSO
 Sharepoint Filter
Comment all servlet filters are not used in the file: liferay-portal-6.0.6\tomcat-6.0.29\webapps\ROOT\WEB-INF\web.xml

3. Portlet
Disable all the portlets that are used in a way comment on the file: liferay-portal-6.0.6\tomcat-6.0.29\webapps\ROOT\WEB-INF\liferay-portlet.xml

4. Memori
Increase JVM Tuning by editing the file: \liferay-portal-6.0.6\tomcat-6.0.29\bin\setenv.bat

JAVA_OPTS="$JAVA_OPTS -Dfile.encoding=UTF8 -Duser.timezone=GMT -XX:NewSize=700m -XX:MaxNewSize=700m 
-Xms2048 -Xmx2048m -XX:MaxPermSize=256m -XX:+UseParNewGC -XX:+UseConcMarkSweepGC
-XX:+CMSParallelRemarkEnabled -XX:SurvivorRatio=20 -XX:ParallelGCThreads=8"

If memory servers over 8 GB with 4 processors.